Gillian Eiserman

A little about me.

I am currently working as a Senior Designer for General Motors. My current role is focused on designing and implementing new features into GM’s mobile app and exploring new ways to integrate AI into the app. Previously, I worked as a Lead Designer at General Motors focused on both chat and voice interactions, including GM’s first external chat experience to be fully integrated with Generative AI.

Outside of the office, I enjoy dragging my dogs along on hikes, riding my horse, and exploring the vibrant local art scene in Richmond, Virginia.

 
 

Career Highlights

  • Designed first public facing Gen AI chatbot at General Motors (GM Energy)

  • Lead product designer for meta-human explorations at General Motors

  • Presented on Gen AI driven products from design to implementation at Voice & AI Summit conference (204, 2025)

  • Implemented and designed first chatbot in SWIFT

  • Guest Lecturer at IBM on design challenges and creative problem solving

  • Certified Conversational Design Expert from the Conversational Design Institute

  • 2019 Women in Technology Leadership Awards finalist

  • 2018 SWIFT Hackathon winner for voice UI support solution